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The webimport may not work on satellite internet, use dialup or cable/DSL instead. You may also see this message on satellite internet connections due to the latency on those networks. Add the ARC software to the safelist of your firewall software. This message usually indicates that a firewall is blocking the software to access the internet. Can't read user data" message when trying to import data from the database If they are not flashing you selected the incorrect usb/com port and/or the driver is not installed correctly. Also verify that the led's on the USB cable are flashing during the data transfer. When each frequency and/or talkgroup has been assigned a scanlist you can then proceed with uploading the information to the scanner.įirst make sure you plugged the USB cable in the PC/IF jack and not the headphone jack. This can be done easily in the software by going to the scanlist column next to the alpha tag column, in either Coventional or Talkgroup under Scannable Objects, and typing in the scanlist number. If you imported info into ARC500 and/or uploaded programming to your scanner and you receive the message "Nothing Enabled" on your radio, you need to assign the frequencies or talkgroups to a "scanlist".
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